tag:blogger.com,1999:blog-8058023883471823975.post6454637931493583107..comments2023-07-24T10:10:51.633-04:00Comments on SeaGlass Papercrafts: Giveaway!Christinahttp://www.blogger.com/profile/08651952531369207815noreply@blogger.comBlogger53125tag:blogger.com,1999:blog-8058023883471823975.post-62909625523861930492012-06-26T12:54:39.440-04:002012-06-26T12:54:39.440-04:00Hi Christina, I just have to stop by and tell you ...Hi Christina, I just have to stop by and tell you about my experience of a great custom service I just had with Wplus9. When I got my last orde a few days ago, I found out they shipped the Label layers 4 die instead of label layers 4 stamp I ordered. I emailed. They responded immediately and shipped the stamp set right away. They also asked me to keep the die as well. I am always impressed with the speed my Wplus9 stamps comes. Now knowing they are responsive and take action immediately, I am willing to buy more stuff from them.Chunyuanhttps://www.blogger.com/profile/15096535142029002319noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-61783306486014054852012-06-24T01:05:37.399-04:002012-06-24T01:05:37.399-04:00I just placed an order through Ellen Hutson here i...I just placed an order through Ellen Hutson here in WA, and they were awesome. Super fast and great communication all along the purchase and the shipment.Katiehttps://www.blogger.com/profile/01684892190248832351noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-60580848407640880282012-06-23T20:00:03.119-04:002012-06-23T20:00:03.119-04:00Claire's generosity does not surprise me at al...Claire's generosity does not surprise me at all! She and WMS are the best in the business!! Love her stamps and the always arrive so quickly from Ireland. My great customer service happened just last night. My girlfriend and I were participating in a Relay for Life event with a third friend who is a 1 year cancer survivor. We headed to Dairy Queen for a late night snack and a mistake was made with my order. They let me keep the sundae that was made in error and gave me my Peanut Buster Parfait too! Simple gesture but how it is handled makes all the difference. Thanks for the opportunity to win this great set.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-36984442982807427682012-06-23T13:26:07.423-04:002012-06-23T13:26:07.423-04:00How nice of both of you!! I've always had fab...How nice of both of you!! I've always had fabulous service from Claire also--she has sent me a replacement stamp for one that wasn't stamping well--no questions asked! <br /><br />I would LOVE to win this set, so my heroines can play with some heros, LOL!Melissahttps://www.blogger.com/profile/02779015891601577564noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-69538528878540378222012-06-22T23:10:58.969-04:002012-06-22T23:10:58.969-04:00How generous of you to give away the stamp set. Gr...How generous of you to give away the stamp set. Great customer service seems to happen so often in this craft industry of ours. I find it amazing. On how it compares to other industries. Orders are shipped fast & flawlessly & often there's a little treat.Marilyn (stampwithMJ)https://www.blogger.com/profile/07678618761661266922noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-39153189851873748092012-06-22T11:53:38.243-04:002012-06-22T11:53:38.243-04:00It was my very first order with MFT. I was unaware...It was my very first order with MFT. I was unaware of the TRIPLE SCOOP bonus (awarded at $65). It clearly states you must add it to your cart before submitting your order and they can't add it after the fact. I ordered enough for free shipping ($60) and hit submit. I went back to the website later that evening and saw the TRIPLE SCOOP promo. I had not qualified for it, but would have ordered more to get it, had I known about it. I emailed KIM and explained my story. I admitted I did not order enough and that I realized the site says you can't add it after ordering. She emailed me back and said if I placed a second order and they both totaled enough to qualify, they would add the PROMO to that order. WoW! Incredible CS! LOVE MFT!Luv2talkhttps://www.blogger.com/profile/04205231954043287873noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-44217683431085342892012-06-22T07:56:01.771-04:002012-06-22T07:56:01.771-04:00I love your story! Good customer service is a comp...I love your story! Good customer service is a company's most valuable asset and they can't have it without great employees.<br /><br />My DH and I went to breakfast before running errands yesterday. We were lucky enough to have our favorite server wait on us. She is always so grateful to customers, not just us. She ALWAYS thanks us for eating there and makes sure our order is perfect. Yesterday, I ordered a fruit cup, but got a fruit dish. It was the first time I had ordered the fruit there and didn't realize I had the wrong one until we got the bill. It was twice the price of what I wanted. When I asked the server, she explained the difference and cheerfully went away to change the price to the item I thought I ordered. We told her not to worry about it, but she would not hear of it. She wanted to make sure we were happy. It was a small thing, but her attitude was so positive and sweet we could never be upset!<br /><br />Thanks for the chance to win!!Anonymoushttps://www.blogger.com/profile/07013543366187974744noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-80990791012505961372012-06-22T07:50:53.529-04:002012-06-22T07:50:53.529-04:00Thanks for the chance to win this SUPER cute set! ...Thanks for the chance to win this SUPER cute set! <br />A recent great customer service experience I had was just a few weeks ago when I bought a stamp set online via an Ebay store.<br />I received the set and immediately opened it to use it. When I pulled the first stamp off (perhaps in excitement?) it tore in half. And it was this cute lil' flamingo (which was half the reason I got the set). I was bummed, but thought I would contact the seller.<br />I did, and they offered to send me a replacement stamp from a "house" set they had on hand. I was so happy! I didn't really expect that much from an Ebay store. <br />Thanks again!Colleen Woldhttps://www.blogger.com/profile/05628907273827752224noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-49522157443894408392012-06-22T03:04:59.493-04:002012-06-22T03:04:59.493-04:00Hello Christina,
This is so sweet of you, sharing ...Hello Christina,<br />This is so sweet of you, sharing this wonderful stamp set with one of your followers!<br />What is my story? A few month ago I ordered a Basis Pack Craft paper at Karins Knutsel&Zo (a Dutch webshop). Normally the delivery of 12x12 cardstock costs about 6,50 euro. I asked if they could cut the paper in half, so the shipping would be less expensive. But no, Karin didn't do so, she sends it all for free! Thank you, Karin (-:<br /><br />Have a lovely day!<br />Greetings, Judith<br /><br />PS: I love your card, what a great idea draping the ribbon like you did!Judithhttps://www.blogger.com/profile/17311874567005674822noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-85629348452098515142012-06-22T01:20:52.168-04:002012-06-22T01:20:52.168-04:00Thanks for the chance to win and for sharing that ...Thanks for the chance to win and for sharing that great story. During college, I would go to Panda Express probably three times per week. The manager started recognizing me and gave me 10% off on all my orders.Alannahttps://www.blogger.com/profile/02479957946786205788noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-62343749731482537802012-06-22T00:06:49.225-04:002012-06-22T00:06:49.225-04:00I love your card. I have a little guy and this is ...I love your card. I have a little guy and this is a great boy set. I have several great customer service stories, but the best one was last summer when my dh and I were doing home improvement and hit a snag with our laminate flooring not interlocking and we called the store they said they would exchange if we had receipt. We had purchased the flooring a few years before and could not find the receipt. After a few hours of our discussing with customer service they told us to come in with the floor. We weren't sure what their decision would be but when we arrived he told us to go ahead and swap it out. Yea, a few hours of disappointment and our project behind schedule but now back on track. Thank you Menards.Dr. Ivyhttps://www.blogger.com/profile/09116365989189839912noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-80125360513142452782012-06-21T19:38:49.931-04:002012-06-21T19:38:49.931-04:00What a great story!! Love this set and always hav...What a great story!! Love this set and always have wanted it, but have never ordered :) Don't know why???<br />Hmm....good customer service...Starbucks and Trader Joe's are places that I have ALWAYS had good service at. A few years back, I was in TJ's looking for my favorite licorice - LOL - and couldn't find it. Turned out they stopped selling it, but the woman was so nice in offering up replacements and even opened a container for me to try a sample!!! Thanks for the chance to win :)Debbie Carrierehttps://www.blogger.com/profile/12877129726427145956noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-83779611285942639912012-06-21T17:58:53.214-04:002012-06-21T17:58:53.214-04:00Doesn't it make you feel so good when you have...Doesn't it make you feel so good when you have a good customer service experience. :) My most recent one was (amazingly) with AT&T. My mother-in-law ended up in ICU. Our family took to texting to get info out to everyone quickly. I don't have a texting plan (gasp) cause I don't have teeneagers. Anywho I went over my texting limit and got a text to let me know. I called AT&T to see if I could up my limit or something. The gal was very sweet walking me through everything and I (honestly only casually) mentioned that it was cause of my mother-in-law being in ICU for the past week. She waved all the charges for that week! I just about cried at how sweet she was! She wanted me to focus on my family and be able to keep texting updates! Makes you feel good when folks are nice. :)Fuzzy Slippershttps://www.blogger.com/profile/17211442254824170127noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-3107450403721765652012-06-21T17:00:18.890-04:002012-06-21T17:00:18.890-04:00thanks for the chance to win...that was so nice of...thanks for the chance to win...that was so nice of Waltzing Mouse stamps to let you give the set away! Yeah for wonderful customer service!Bethany Stellpflughttps://www.blogger.com/profile/06263527403430276367noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-58703283584494834852012-06-21T15:48:16.278-04:002012-06-21T15:48:16.278-04:00Wow, how sweet of you to offer this CUTE set. I...Wow, how sweet of you to offer this CUTE set. I've only ordered once from WMS and it was very quick and friendly service. I may need to pick up a few sets again...<br /><br />I agree that CS is so important these days. My most recent great CS incident was at Lowe's. I had bought some paint to paint my daughter's room and didn't get enough. It was a very expensive No-VOC brand, costing $45 for a gallon! I went back to get it color matched to a cheaper brand and they couldn't match it. So they gave me the expensive paint for half price. I was very pleased with how they handled it. Guess where I went to buy 4 more gallons of paint that same week. :)Susanhttps://www.blogger.com/profile/09139820193128606564noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-78155401380236051652012-06-21T15:21:14.373-04:002012-06-21T15:21:14.373-04:00What a great story! I have only heard such wonderf...What a great story! I have only heard such wonderful things about Claire and WMS stamps! I am a little embarassed to say I have yet to take the plunge and place an order...I will soon though, for sure! I can't really think of a good customer service story, except that when I lived in Florida, I used to stop at Sonic every night on my way to work for a Route 44 Cherry Slush, and after awhile the manager gave me a sticker for my car that would get the drink for $.99 anytime. I always thought that was so nice, and they really appreciated my buisness. Unfortunatley, I moved to MS, and they would never honor that sticker, and I pretty much found something else to drink andstopped going to Sonic after that...started out nice anyway! Thanks for the chance to win the super sweet set!Jessica Wekenmanhttps://www.blogger.com/profile/16764890190832854142noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-41728034528618846622012-06-21T11:40:51.755-04:002012-06-21T11:40:51.755-04:00Hi Christina! What a lovely post- thanks for the c...Hi Christina! What a lovely post- thanks for the chance to win this stamp set! I also placed an order for the Heroines set, as well as some other Waltzingmouse stamp sets, and this was my first order with the company. Within a day of ordering, I received an email from Claire letting me know that one of the older sets I had wanted was out of stock but should be in soon. She was so sweet and courteous. She apologized for the inconvenience, but let me know that the rest of my order shipped as planned, and that should would promptly send along my other set with some extra goodies as soon as possible. Just as she promised, my second package arrived shortly thereafter, with a generous amount of beautiful twine and wood buttons. I was just amazed to receive an email from her directly, and was so impressed by how proactive she was in handling the situation. Two more thumbs up here for WMS from me! :)Suzannehttps://www.blogger.com/profile/00180024207625522143noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-81510212842075744912012-06-21T09:16:24.145-04:002012-06-21T09:16:24.145-04:00Just this week we I was shopping for a gift for on...Just this week we I was shopping for a gift for one of our clients who had a baby, I went to a baby shop and the staff not only made the experience easy, they also gave me a free sippy cup.Njerihttps://www.blogger.com/profile/06732235135317853637noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-46493627888525781932012-06-21T08:04:09.924-04:002012-06-21T08:04:09.924-04:00Luckily, I have had no customer service issues any...Luckily, I have had no customer service issues anywhere. Every problem I have had so far has been taken care of to my satisfaction online and in stores. Knock on wood! Thanks for the sweet giveaway. Claires sounds like such a kind person!!Karahttps://www.blogger.com/profile/15509897538760351488noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-2794453029549852722012-06-21T07:09:02.615-04:002012-06-21T07:09:02.615-04:00I also enjoy about great customer service. I have...I also enjoy about great customer service. I have purchased a few things from Simon Says and always had quick, great service with good communication. Here is Canada, the delivery is so long and shipping rates can be so high but they are awesome about keeping it reasonable and processed so quickly. Paper Smooches is another fab company with the owner Kim, replying to my emails...wonderfully reasonable shipping and great communications.Karen Dunbrookhttps://www.blogger.com/profile/11282324487256249657noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-44291274037898566342012-06-21T05:46:07.922-04:002012-06-21T05:46:07.922-04:00Claire is the BEST, isn't she? I just love her...Claire is the BEST, isn't she? I just love her and her stamps.xiumaiyukihttps://www.blogger.com/profile/05682709614074820676noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-41508086029217895182012-06-21T01:56:13.432-04:002012-06-21T01:56:13.432-04:00I think lately the best customer service has got t...I think lately the best customer service has got to be the girls at Absolutely Everything! I've ordered multiple times and each time I get a little something extra in my package as a thank you. One time I ordered but not everything was in stock, so they went ahead and sent what was in stock and then shipped the other stuff once it came in! I ordered enough for free shipping too and they still mailed 2 packages because they didn't want me to wait! Awesome service!!!Amy Kollinghttps://www.blogger.com/profile/15211171217044014868noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-22267532598991184472012-06-21T01:15:35.018-04:002012-06-21T01:15:35.018-04:00Hahahhaha this set is adorable! Thanks for introd...Hahahhaha this set is adorable! Thanks for introducing WMS to me too... and yay for GREAT customer service :) I can definitely see myself purchasing from them in the near future!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-12191087435824173402012-06-21T00:05:34.406-04:002012-06-21T00:05:34.406-04:00My local LEGO store let me exchange an unopened LE...My local LEGO store let me exchange an unopened LEGO set (that I inadvertently bought a duplicate of for my son) even though I didn't have a receipt, which I believe is their policy. The box was clearly brand new. I'll definitely return there!!<br /><br />{i've been eyeing the half pint heroes set, thanks for this chance to win.}kari bellhttps://www.blogger.com/profile/07100231788394632023noreply@blogger.comtag:blogger.com,1999:blog-8058023883471823975.post-64536196248853992812012-06-20T23:59:50.324-04:002012-06-20T23:59:50.324-04:00WOW, what a wonderful experience and thanks for th...WOW, what a wonderful experience and thanks for the give away. I do not own any WMS Stamps yet and have heard about their great service.<br /><br />My own personal great service has been with Gina K designs. Once I got a stamp set with the correct index sheet, but the wrong stamp inside the packet. I was told to keep that and they sent me the right stamp set right away. Just way too good.Banuhttps://www.blogger.com/profile/02786919067745047507noreply@blogger.com